Privacy Policy
Effective Date: 9/1/2025
At Malohn Lavender, your trust means everything to us. We’re a family-run business, and just like we care for our lavender fields, we take care of your personal information with the same attention and respect. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it—under Illinois law and U.S. federal privacy standards.
Information We Collect
When you interact with Malohn Lavender, we may collect:
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Personal Information: Your name, email address, billing and shipping details, and payment information (processed securely through our payment provider).
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Website Use Information: Data like your IP address, browser type, and pages you visit, which help us improve your experience.
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Newsletter Sign-Ups: Your email address when you choose to keep in touch.
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Children’s Information: We don’t knowingly collect data from children under 13 (per COPPA). If we ever learn that we have, we’ll delete it promptly.
How We Use Your Information
We use your information to:
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Process and ship your orders.
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Send order updates, newsletters, or promotions (only if you’ve opted in).
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Improve our website and services.
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Comply with legal and regulatory requirements.
We never sell or trade your personal information. Your details are only shared with trusted service providers (like payment processors and shipping carriers) who help us run our small business.
Your Rights & Choices
You’re always in control:
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Email Preferences: Every marketing email we send includes an unsubscribe link (required by CAN-SPAM). Click it anytime to stop receiving promotions.
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Access, Update, or Delete Data: You can contact us to review, correct, or request deletion of your personal information.
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Cookies: You can adjust your browser settings to refuse cookies. Some site features may not work without them.
Security & Data Retention
We take “reasonable security measures,” as required by Illinois law, to protect your personal data from unauthorized access, use, or disclosure. When we no longer need your information, we securely delete or destroy it (for example, shredding paper or wiping digital files) so it cannot be reconstructed.
If we ever experience a data breach that affects your personal information, Illinois law requires us to notify you in the most expedient time possible without unreasonable delay. We take this obligation seriously.
Biometric Data (Illinois BIPA)
We don’t collect biometric identifiers (like fingerprints, facial scans, or voiceprints). If we ever introduce features that do, we will first provide written notice, obtain your consent, and follow Illinois’ Biometric Information Privacy Act (BIPA) for retention and disposal.
Children’s Privacy (COPPA)
Our website and products are not directed at children under 13. If you believe your child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the “Effective Date” at the top will change. If the updates are significant, we’ll share notice on our website or via email if you’re subscribed.
Contact Us
Questions about this policy? Want to update or remove your information? Please reach out:
Malohn Lavender
malohnlavender@gmail.com
847-665-9116
Just like our products, this policy is designed to keep things simple, transparent, and trustworthy—so you always know how your information is cared for.